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Satisfaction Guarantee
When you order from Billy Twang®, your satisfaction is always guaranteed, so you can order with complete confidence. If your Billy Twang® products arrive damaged or if you have received incorrect items, we'll cheerfully replace your purchase or refund your money, whichever you prefer.
Due to our food safety policy, we do not accept returns, exchanges, or refunds on products that have have been opened, tampered with, and/or not in their original condition. If you need further assistance, simply contact customer service.
